Introduction
Broadcasting means sending a single message (newsletter, promo, announcement) to a list of subscribers at once. This guide walks you from setup to advanced strategies using Brevo (formerly Sendinblue).
Part 1 — Getting Started with Brevo (Setup)
-
Step 1: Create and verify your account.
Go to brevo.com, sign up, confirm your email, and complete the business profile (name, website, contact).
-
Step 2: Add and verify your domain (deliverability).
In
Senders & IPs > Domains, add your domain and follow DNS instructions to addSPF,DKIM, and optionallyDMARCrecords. Wait for DNS to propagate and Brevo to verify. -
Step 3: Import your contacts.
Go to
Contacts > Import Contacts. Upload CSV/Excel or paste data. Tag and segment contacts into lists (e.g., Customers, Leads, Newsletter). -
Step 4: Double-check compliance & preferences.
Ensure consent records (GDPR) and unsubscribe links are present. Configure a default sender identity and proper physical address in account settings.
Part 2 — Create & Broadcast an Email Campaign
-
Step 1: Start a new campaign.
Campaigns > New Campaign. Enter an internal campaign name, Subject Line, From Name, and From Email.
-
Step 2: Design the email.
Choose Drag & Drop Editor (recommended), Rich Text, or Custom HTML. Add logo, hero image, body content, and a clear primary CTA button.
-
Step 3: Choose recipients.
Select lists or segments. Use filters (e.g., subscribers who opened the last 2 campaigns) to target precisely.
-
Step 4: Send or schedule.
Send immediately, schedule for a future date & time, or use Smart Send Time (if available) for optimized delivery per contact.
-
Step 5: Confirm & broadcast.
Review settings and click Send Campaign. Use preview and send test emails before sending to your live list.
Part 3 — Real-World Use Cases & Case Studies
Case Study — Local Bakery (Weekly Newsletter)
Goal: drive weekend foot traffic.
- Use Drag & Drop template with images of pastries.
- Segment: local subscribers within delivery radius.
- Schedule: Fridays at 9:00 AM local time.
Result: sustained +20% weekend visits (example outcome).
Case Study — E‑commerce (Flash Sale)
Goal: boost short-term conversions.
- Craft urgent subject line (A/B test variations).
- Send to recent purchasers and high-intent visitors only.
- Include a single prominent CTA and countdown banner.
Result: higher opens and conversion spike during sale window.
Part 4 — Best Practices
Writing & Design
- Subject lines under 50 characters when possible.
- Use personalization tokens (e.g., first name).
- One primary CTA — make it visually prominent.
- Mobile-first layout: single column, touch-friendly buttons.
Deliverability
- Authenticate domain (SPF/DKIM/DMARC).
- Warm new sending domains gradually.
- Keep sender reputation by removing bounces and spam complaints.
Strategic Tips
- Beginners: send one monthly newsletter, optimize iteratively.
- Growing teams: segment by purchase behavior and lifecycle stage.
- Advanced: combine A/B testing, dynamic content, and automation workflows.
Part 5 — Troubleshooting
| Problem | Likely Cause | Solution |
|---|---|---|
| Emails landing in spam | Domain not authenticated / poor sender reputation | Verify SPF/DKIM/DMARC; clean list; reduce spammy words |
| Low open rate | Weak subject line / poor timing | Use A/B subject tests; consider Smart Send Time |
| Contacts not receiving | Invalid or unsubscribed addresses | Clean and re-import valid contacts; check suppression list |
| Design broken on mobile | Complex multi-column layout | Use single-column mobile-first templates and preview/test |
Part 6 — Strategic Pre-Send Checklist
- Defined campaign goal (sales, engagement, awareness).
- Compelling subject line & preheader.
- Correct recipient list & segments.
- One clear CTA and functioning links.
- Tested preview and mobile layout.
- Tracking enabled (UTM parameters / conversion tracking).
Conclusion & Next Steps
Brevo makes broadcasting straightforward when you pair technical setup (domain authentication, list hygiene) with marketing best practices (targeting, personalization, testing). Start small, measure, iterate — then scale with segmentation and automation.
Use this page as a checklist each time you plan a broadcast. Export, print, or save the HTML for your team.
Appendix — Quick Reference
Minimum DNS records to add
- SPF: include Brevo's sending IPs (add as TXT record)
- DKIM: add the provided selector TXT record
- DMARC: optional but recommended for policy
Fast checklist to copy
1. Create account & verify email
2. Authenticate domain (SPF/DKIM)
3. Import & segment contacts
4. Design + test email (mobile)
5. Send test email
6. Schedule or send
7. Monitor metrics & iterate